Frequently Asked Questions

Everything you need to know about your FIRMAN fashion experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed apparel. Items must have original tags attached and be returned in their original packaging.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my shipment in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, we ship to select international locations. Shipping costs and delivery timelines vary by country and are calculated during the checkout process.